Hi Reader, Have you ever felt like you can't get anything done because your team constantly interrupts you with questions they should be able to answer themselves? I lived this reality every day at our insurance agency. My business partner and I became the ultimate bottleneck – our staff depended on us for nearly everything, from basic client inquiries to routine policy procedures. The phone never stopped ringing, and we prided ourselves on providing exceptional service. But here's the brutal...
about 1 month ago • 3 min read
Hi Reader, Have you ever felt like you're on an island? Lately, many of my clients have been sharing how isolated they feel as leaders and small business owners. There's a freedom that comes with being at the top, but the price you pay is having nobody to answer to but yourself. The Silent Burden of Leadership As business owners and leaders, we carry a unique burden. We're expected to have all the answers. To know the direction. To make the tough calls. Yet paradoxically, we're often the ones...
2 months ago • 4 min read
Hi Reader, It’s been a while since you’ve heard from me. As some of you know, I’ve just returned from maternity leave, embracing the beautiful chaos that comes with welcoming a new little human into the world. And wow, what a journey it’s been. When Systems Became My Lifeline This maternity leave has reminded me of one of the most valuable lessons from my previous business life – long before my coaching practice began. Years ago, when I was running our family-owned insurance agency with my...
4 months ago • 3 min read
Every season serves a purpose - you just need the right mindset to see it. I've been in the midst of a rather busy season for both my business and my life since May (which is why this newsletter is four months late). Like most people, but especially as a leader or an entrepreneur, it often feels as though everything is happening all at once or nothing is happening and there's zero traction. At first, I felt incredibly on edge, as I had to put my usual marketing and outreach initiatives to the...
9 months ago • 3 min read
To move your business forward, you need to take a step back first. It's a common misconception that in order to grow your business, you have to endure years of "the grind" before you start seeing the light and gaining time back to scale. While staying consistent and diligent is important, what will truly allow you to go from surviving to thriving is pivoting the way you approach your business in the first place. This is exactly what I did for our family agency, which led to us quadrupling our...
about 1 year ago • 5 min read
It's not the job market; it's you. Here's how to find (and keep) talent the right way. Employee turnover is arguably the most damaging challenge that business owners face, especially when you’re caught in an endless cycle of hiring and firing. This becomes even more difficult when you’re already overwhelmed, making it tempting to onboard the first person you interview. But – this is exactly why you’re stuck in this cycle. So, how can you make the necessary changes to attract talent that stays...
about 1 year ago • 4 min read
Your employees are disengaged because they think YOU are. Everything starts at the top, and what may begin as a little stress and overwhelm can easily turn into full-on dissociation (for you and your team). It's not that your employees don't care about their jobs - it's that they think YOU'RE too busy to care about how well they're performing. So, how do you end this burnout cycle so you can bridge the gap between yourself and your team? Here's what to consider: Move from solitary to shared...
about 1 year ago • 2 min read
3 key mindset and behavior shifts to make if you want say "no" successfully as a leader Learning how to say “no” to your team is one of the most challenging, but crucial skills to develop as a leader. There is a fine line between providing your staff with the resources they need to perform their work and becoming the bottleneck that stops them from getting anything done. The key to getting this right is to focus on turning that “no” into a redirection rather than a rejection – but what does...
about 1 year ago • 3 min read
Two key mindset shifts to make around implementing A.I. in your business You became a small business owner because you wanted to be in control of your success, and you knew you could bring more value to others on your own as opposed to working within a company. This mindset has propelled your business' growth, but with the rise of A.I and automation solutions, it may actually end up holding you and your business back. Employee and client expectations are changing, which means that what you're...
about 1 year ago • 3 min read