How to set boundaries in a family business (or with a close friend)


The 3 key elements to setting effective boundaries in a family business or with a close colleague

Setting boundaries in a family business or with a close colleague can often feel overwhelming and helpless, especially if you avoid confrontation for the sake of "preserving your relationship." When my mom and I were working together, it often felt like we spent more time trying to get on the same page than actually working towards our goals.

We spent years going back and forth about what each of us should or shouldn't be doing before realizing that we had neglected to have a crucial conversation up front: what boundaries would look like for our working relationship.

Here are 3 key elements to consider when setting boundaries in a family business:

1) Have trust and belief in one another's abilities

The foundation of any successful partnership, especially with someone close to you, is trust. You likely already trust them on a personal level because they've already demonstrated that they have integrity and are reliable. However, it's equally, if not more, important to trust in your partner's competence and abilities - which is probably something you haven't been witness to until now.

There will be mistakes and course-correcting in the beginning, but the ultimate question to ask yourself is whether or not you're willing to endure short-term discomfort for long-term collaborative success. The alternative, of course, is temporary "peace" that leads to eventual burnout and resentment.

2) Outline and respect one another's realms of responsibility

Delineation of responsibilities helps prevent overlap and confusion, ensuring that both of you can work independently within their domains.

Results take time, so in order to prevent anxiety and tension from taking over, be sure to establish regular check-ins to discuss progress towards goals and address any challenges that arise.

These check-ins can help you both stay aligned on business objectives, adjust roles and responsibilities as needed, and ensure that you both feel informed and confident about how each of you is contributing to the business' success.

3) Have the humility to acknowledge new ideas and "let go" of your old ways

Humility in a family business involves recognizing that your way is not the only way—or necessarily the best way. It's about being open to learning from your partner and considering their methods and ideas, even if they differ significantly from your own. This openness can lead to innovative solutions and improvements in how your business operates.

This will be challenging, especially if you've been successfully operating the business a certain way for years. However, the best way to embrace this mentality is to clarify what your ultimate goals are for yourself and for your family member/business partner. If you truly want them to thrive and for your business to grow, then you'd be doing both you and them a disservice to not be open to new ideas and methods.

Click below to read the full blog article:

Things I found helpful this week:

  • This Harvard Business Review article that shares a story of how to handle the unique work/life challenges of working in a family business.
  • This LinkedIn post by Alex Brogan where he outlines how to say "no" gracefully (especially if you're a people pleaser).
  • This quote: "If you spend your life sparing people's feelings and feeding their vanity, you get so you can't distinguish what should be respected in them." - F. Scott Fitzgerald

I hope you found something helpful or insightful here - please reply back and let me know what topics you’d like me to cover in future issues. See you next Thursday!

-Anais

P.S. If you enjoyed reading this, please send it to someone who might find it helpful as well. If you were forwarded this email, please consider subscribing to receive future issues and follow me on LinkedIn and Instagram for more business and leadership content.


Are you a service-based business owner or leader who feels stuck and needs direction on streamlining your operations or managing your team?

Here's how I can help:

Clarity Call Coaching Session: A 90-minute, 1:1 coaching session where I help you refocus and clarify your goals so you can pivot with ease and continue growing your business and team. Sign up here to get started.

Business Essentials Assessment: A comprehensive audit & action plan that helps you identify gaps and gain clarity on where to focus your efforts & resources so you can stop feeling stuck and start moving forward. Apply for an assessment here.

1:1 Business Coaching Program: My signature 3 or 6-month coaching program where I help you break free from overwhelm and decision fatigue by providing you with the focus, accountability, and direction you need to reach your goals. Book a Discovery Call to learn more.

Anais Babajanian

Read more from Anais Babajanian
Break free from being your own bottleneck

Hi Reader, Have you ever felt like you can't get anything done because your team constantly interrupts you with questions they should be able to answer themselves? I lived this reality every day at our insurance agency. My business partner and I became the ultimate bottleneck – our staff depended on us for nearly everything, from basic client inquiries to routine policy procedures. The phone never stopped ringing, and we prided ourselves on providing exceptional service. But here's the brutal...

Leadership often leads to isolation

Hi Reader, Have you ever felt like you're on an island? Lately, many of my clients have been sharing how isolated they feel as leaders and small business owners. There's a freedom that comes with being at the top, but the price you pay is having nobody to answer to but yourself. The Silent Burden of Leadership As business owners and leaders, we carry a unique burden. We're expected to have all the answers. To know the direction. To make the tough calls. Yet paradoxically, we're often the ones...

Anais Babajanian Coaching

Hi Reader, It’s been a while since you’ve heard from me. As some of you know, I’ve just returned from maternity leave, embracing the beautiful chaos that comes with welcoming a new little human into the world. And wow, what a journey it’s been. When Systems Became My Lifeline This maternity leave has reminded me of one of the most valuable lessons from my previous business life – long before my coaching practice began. Years ago, when I was running our family-owned insurance agency with my...